Questions and answers about the Clever heat energy meter system
In this section, you will find important questions and answers about the Clever heat energy meter system. If you have any additional questions, please feel free to contact us and we will be happy to help!
The service company (DzīB or DzīKS) will receive these data from us. The data from Clever will be included in a separate line item on the apartment payment invoice. You will receive your invoice, as usual, in the mailbox or by email.
Yes, it is possible, but there are some challenges: 1) high costs (bank loan); 2) the repairs must be carried out simultaneously in all apartments in the house; 3) repairs in each apartment (removal of old risers and installation of new horizontal pipes).
No, house renovation does not affect the distribution of heat energy in a vertical heating system (as is installed in your house). Residents who received more heat in their apartments before house renovation will also receive it after renovation.
Yes, if the building has approved the installation.
No. Each household will only pay for what they consume. The installation of any individual meter (e.g., water meter, electricity meter, etc.) allows you to pay only for what you consume. If your apartment is hot and you do not "close the radiators" and open the windows, then you will pay for it yourself, but not the neighbors who close the radiators. This is fair.
apartment owners during the survey. In short: a) The total amount of heat energy consumed in common areas (e.g., 15%) is subtracted from the readings of the building's total meter and distributed to each apartment, proportionally to the area (in square meters); b) Then, the readings of all Clever-connected apartments are subtracted; c) The remaining amount is distributed to the non-connected apartments (in square meters).
The heat energy consumed in common areas is paid for by all residents of the building, proportionally to the area of their apartment. This will be reflected in a separate line item on the payment invoice for the apartment.
It is your choice whether to connect or not to connect to Clever. If Clever has been installed and you want to opt out of this service, it is possible to terminate the contract. The contract termination procedure is specified in the contract.
The economy works because you have the ability to regulate and switch off radiators when you do not need them, for example: it is hot at home, when you leave the house, go on vacation, when it gets warmer outside, due to heat transfer, etc. In this way, you will pay for the actual heat consumed. The same benefits apply to residents of apartments in new buildings.
No, it is not mandatory. It is enough for one apartment. The rest can connect at any time.
Contact us and we will calculate the cost of installing Clever in your apartment.
In order to install Clever in the house and start calculating the consumption of heat energy according to the readings of each apartment, you must obtain the consent of a majority of the apartment owners in your house (50% + 1 vote). Additionally, it is not mandatory to organize a general meeting, the law allows for a survey (see the Apartment Ownership Law).
